Black Friday, your questions answered
Sale dates & deals
When does the sale start?

18 Nov (00:00) - 1 Dec (23:59) local time. Set your alarm!

What are the daily deals?

New deal daily, resets at midnight. Once it's gone, it's gone.

Is Cyber Monday included?

Yes. Cyber Monday brings new deals through 1 Dec.

Codes & discounts
How big are the discounts?

Our biggest sale of the year! 40% off sitewide plus daily deals.

Is everything on sale?

Everything except gift cards.

Do I need a code?

No code needed, discounts apply automatically at checkout.

Can I use other discount codes?

Other promo codes won't apply during BF. Gift cards work as usual.

Sold outs
Will things sell out? Will you restock?

Popular items go fast with no restocks. Adding to cart doesn't reserve items, checkout to secure yours.

Sizing
How do I find my size?

Check the size guide on each product page and make use of our online measuring tool. Be sure to read the tips at the top of the size chart for details on how the style runs. Between sizes? DM us before ordering, we're happy to help.

Delivery
Where do you deliver?

We ship across South Africa. The price you see at checkout is the price you pay, with nothing extra owed at your door. Our treat.

How long will delivery take?

Domestic: up to 10 business days. We're packing orders as fast as possible, thank you for your patience.

Will it arrive before Christmas?

Order by 8-10 Dec for delivery before Xmas.

Will I get tracking?

Yes. Tracking links are emailed and sent via SMS once your order ships.

Can I change or cancel my order?

Orders process quickly, so changes aren't guaranteed. Double-check details before paying. Need urgent help? Email us ASAP.

Returns & exchanges
Can I return a sale item?

Return unworn items within 7 days (buyer pays return shipping). Faulty? We'll replace or refund under CPA. Start your exchange via our Exchange Centre.

Wrong size?

Swap unworn items within 7 days via our Exchange Centre. Return shipping is at your own cost. If your size is sold out, we'll offer store credit or a refund.

Gift wrap & free gifts
Do you offer gift wrap?

We don't offer wrapping, but our packaging is already gift-ready.

Can I choose or swap my free gift?

Free gifts are automatically selected while stocks last and cannot be swapped for another colour, returned, or exchanged for cash or store credit.

Still need help?

Drop us an email and we'll get back to you as soon as we can.